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Shipping & returns


For Pickup Locations

NSW: 45 Justin St, Smithfield NSW (2164)
VIC: 177 Henty St, Reservoir VIC (3073)
QLD: 682 Beaudesert Rd, Rocklea QLD (4106)

Monday to Friday: 8:30 AM to 5:00 PM
Saturday : 8:30 AM to 12:00 PM

Metro Delivery Fee

20kg below: $50
21kg to 40kg: $60
41kg to 60kg: $85
61kg to 80kg: $95
80kg above: $120

Our shipping cost depends on the weight of the product.


Standard delivery is to the ground floor front door of your building and does not include upstairs lifting, product assembly, or unpacking service

For other area delivery, we will arrange third party carriers to deliver, please send your suburb name and postcode to get postage quote.


Return Policy

1. Exchanges is available where goods are D.O.A (Dead on Arrival) within 7 days. Claim must be submitted with sufficient evidence including invoice number & damage pictures. 

2. Please note all delivery and incidental charges to return the item or deliver the new item are the customer’s responsibility and assembly & delivery fees will not be refunded. 10% restocking fee applies. 
3. The refund policy DOES NOT apply on the basis of: a)You change your mind b)The Product do not fit into your space
4. Mattresses and Bed Bases cannot be returned or exchanged.
5. Sample Product sold As Is - the seller will not fix or warranty the condition of the sample product. We suggest buyers inspect the product before purchase, and no refund for change of mind.
6. Please be aware that actual colours may vary from those shown on your screen due to differences in computer resolutions.