Return Policy
1. Exchanges is available where goods are D.O.A (Dead on Arrival) within 30 days. Claim must be submitted with sufficient evidence including invoice number & damage pictures.
2. Please note all delivery and incidental charges to return the item or deliver the new item are the customer’s responsibility and assembly & delivery fees will not be refunded. 10% restocking fee applies.
3. The refund policy DOES NOT apply on the basis of: a)You change your mind. b)The Product do not fit into your space.
4. Mattresses and Bed Bases cannot be returned or exchanged.
5. Sample Product sold As Is - the seller will not fix or warranty the condition of the sample product. We suggest buyers inspect the product before purchase, and no refund for change of mind.
6. Please be aware that actual colours may vary from those shown on your screen due to differences in computer resolutions.
7. In cases where payments are made via PayPal or ZipPay and the order is subsequently canceled, a minimal fee may apply to account for transaction costs incurred by the payment processor.