Shopping FAQs
Hello dear customer, how can we help you?
My Account
Creating an account with us is quick and easy! You'll be all set to enjoy a personalized shopping experience. With your account, you can track orders, save your favorite items, and enjoy faster checkouts.
We’re sorry to see you go! If you wish to unsubscribe from our newsletter, click on the "Unsubscribe" link at the bottom of any of our emails. Follow the instructions, and you'll be removed from our mailing list.
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using major credit and debit cards, PayPal, Zippay and Gpay. We won't store your payment information.
Exchanges & Returns
You can initiate a return within 30 days of receiving your order. Please contact our customer service team at 02 9698 3198 or sales@priceworth.com.au for detailed return instructions.
Initiate your return online, package your item, and drop it off at any designated location with your return label. Convenient and easy!
Return your gift with the provided gift receipt for store credit or an exchange. Visit our store or contact customer service for assistance.
General Information
By purchasing from us, you agree to our clear terms on payment, shipping, and returns. These conditions ensure a smooth shopping experience. Check our Terms and Conditions page for details.
We are dedicated to positive social and environmental impact through sustainable practices, ethical sourcing, and community support. Discover more on our CSR page.
We require our manufacturers and suppliers to follow strict ethical standards, including fair labor, safe working conditions, and environmental responsibility. Read more on our Code of Conduct page.
Shipping & Delivery
We offer various shipping options to suit your needs, including standard, express, and same-day delivery. Delivery periods vary based on your location and chosen shipping method.
Easily track your order by logging into your account and visiting the "Order History" section. You'll find real-time updates and tracking information for your shipment.
We accept major credit and debit cards, PayPal, and digital payment options like ZipPay. We do not store your payment information, ensuring your transactions are secure every time.
Payment
We accept major credit and debit cards, PayPal, and digital payment options like ZipPay. Your transactions are processed securely for your convenience.
We may pre-authorize your payment method when you place an order to ensure funds are available. The full charge will be processed once your order is confirmed and ready for shipment.
Experience peace of mind with our secure payment system, ensuring your transactions are protected at every step. We use advanced encryption to safeguard your information.
Gift Cards
Our gift cards are the perfect present for any occasion. They are available in various denominations and can be used for any purchase on our website.
Purchase a gift card easily online. Select the desired amount, add it to your cart, and proceed to checkout. Your gift card will be delivered via email.
To activate your gift card, simply enter the unique code at checkout when making a purchase. The card value will be applied to your order.
Not finding the help you need?
02 9698 3198 - (Monday - Friday) 8:30-18:00 (AEST)
